Terms

HOW TO ORDER
Online or by phone


• Online, we use Secure Trading where can pay using your credit/debit card or PayPal. These are secure online checkouts where your details are encrypted during the transaction. No surcharge is made for payment by credit or debit card

• Phone us on 01243 697 606 between 9 till 6ish Monday to Saturday. If you get the answerphone, we are probably on another line or away temporarily. Please leave your contact telephone number and we will call you back.

PRICES
Prices are inclusive of VAT at the current rate.
Our VAT number is: GB 106 1512 63

RETURNS
If you are unhappy with an item, please return it unused within 7 working days and we will refund the price. Contact us by phone or email. We do not pay for return postage unless the goods are faulty. We recommend that if items are returned a certificate of postage is obtained as goods remain your responsibility until received by Handprinted. Your statutory rights are not affected. The item must still be in mint, resaleable condition. Cut fabric lengths or special orders are not eligible for a refund. We reserve the right to charge any delivery costs incurred by Handprinted.

PRODUCTS
Whilst every effort is made to provide accurate descriptions of the products available, we reserve the right to withdraw or change items where necessary

SCHOOL ORDERS
We happily accept purchase orders from schools. We are able to set up a web account, simply create a login and then email us or call on 01243 697606 we can then give your account school status which will enable you to order without having to proceed through a payment gateway. We will process your order and email the invoice.

Alternatively you can email your purchase order to: shop@handprinted.co.uk or post to: Handprinted, Unit 6 Horton's Yard, Melbourne Road, Chichester, PO19 7ND

School purchase orders will be processed immediately upon receipt, most orders are sent out within 24 hours of receipt.

CUSTOMER SERVICE
If you have any queries please call us on 01243 697 606. We welcome your feedback on our products and service.

Unit 6 Horton's Yard
Melbourne Road
Chichester
West Sussex
PO19 7ND

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